Contact

info@interstudiessportsacademy.com

Canelha da Almodena, Nº. 1 5000-469 Vila Real - PORTUGAL

For more information, please contact us using the following form:

FAQ / FREQUENTLY ASKED QUESTIONS

What programs does ISSA offer?

To consult the different programs available, please go to the "PRODUCTS" tab.

How do I apply for these programs?

Each program corresponds to a product. You must register for the product you want, namely under "REGISTER NOW".

What kind of sports activities are available at ISSA?

All programs have specific sports activities. You can find the specific product in the "PRODUCTS" tab.

Are there any specific requirements for joining the Academy's activities?

Each product has requirements relating to age, date of realisation, duration, among others. You can consult the specific product in the "PRODUCTS" tab, and request more information in "MORE INFO".

What are the prices for the various programs?

Each product has specific prices. You should access the product you want in the "PRODUCTS" tab, and ask for more information in "MORE INFO".

Do you have any products other than those currently available?

If you can't find the product you want, go to the "PRODUCTS" tab and select the "FOUR SEASONS" product. With this product, you can build the program in a completely personalized way, to your liking and according to your preferred date and duration.

How can former students keep in touch with the Academy?

The International Studies & Sports Academy regularly publicises current and future activities to all its former and current students. In addition, all participants in any activity become part of the ISSA community.

LEGAL INFORMATION

1. Privacy Policy

INTERNATIONAL STUDIES & SPORTS ACADEMY respects your privacy. This Privacy Policy describes who we are, for what purposes we may use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.

LEGISLATION

The processing of personal data of users by INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd., as well as the sending of commercial communications by electronic means are in compliance with current national and community legislation, namely with the recent EU Regulation 2016/679 (General Data Protection Regulation).

WHY DO WE PROCESS YOUR INFORMATION?

INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. is responsible for processing personal data and will only process your personal data when:

It has a legitimate interest to do so, namely to:

a) Maintain pre-contractual or contractual relationships with our clients, representatives, or employee of clients (companies), counterparts, representatives, or employees of counterparts;

b) Provide our own services;

c) Contact via email and social networks, clients, representatives, or employees of clients (companies), counterparts, representatives or employees of counterparts, competitors, partners, candidates;

d) Inform our clients, representatives, or employees of clients (companies), counterparts, competitors, partners about our activities, campaigns, promotions, events, among others, that we consider to be of interest;

e) Conduct surveys on the quality of the services we offer, as well as to carry out loyalty actions, provided that in each case, our interest is in accordance with applicable legislation and your rights.

It has obtained your consent to process your personal data for specific, explicit, and legitimate purposes; and/or

It is necessary to comply with contractual obligations and legal obligations that apply to you.

FOR WHAT PURPOSES DO WE PROCESS YOUR INFORMATION?

When you fill out forms made available on our website or fill out entity registration forms, or pre-membership, membership, or registrations for contests or competitions, or send an email, or respond to an invitation, hand over a personal card, subscribe to our information or events, make a professional application, your personal data (such as name, email, telephone number, or address) are collected by INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. and processed in order to respond to your questions, requests, or to provide/disclose information (e.g., newsletters, briefings), for recruitment, campaigns, event management, and communications.

If you register for one of our events, some of your personal data may be shared with entities organizing the event and/or with other participants.

By providing us with your contacts, INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. may contact you for marketing purposes related to its services, provided you have consented to the processing of your personal data for this purpose. If you consent, you will receive marketing communications via email and social networks. You may oppose this data processing at any time.

The personal data you provide will also be processed for the purposes indicated at the time of their collection.

Your consent is essential for INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. to process your personal data for the said purposes; however, if you choose not to give your consent, your visit and use of our website will not be affected.

HOW LONG DO WE KEEP YOUR INFORMATION?

Our policy is to keep data only for the period necessary for the observance of the purposes for which they were collected. However, in certain cases, we may keep data for longer periods, namely when the Law so requires.

WHAT ARE YOUR RIGHTS?

At any time, you can:

Request access to the information we keep about you:

As the data subject, you have the right to obtain confirmation that the data concerning you are or are not subject to processing and, if applicable, access your personal data and access the information provided for by law.

Request the rectification of information if it is inaccurate or incomplete:

**As the data subject, you have the right for INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. to rectify inaccurate or incomplete data concerning you without undue delay.**

Request the deletion of your personal data:

As the data subject, you have the right to request INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. to delete your data without undue delay, and the company has the obligation to delete personal data without undue delay when applicable, in particular, one of the following reasons:

a) Personal data are no longer necessary for the purpose that motivated their collection or processing;

b) You have withdrawn your consent for data processing (in cases where processing is based on consent) and there is no other basis for such processing;

c) You oppose the processing and there are no prevailing legitimate interests justifying the processing.

Request the limitation of processing your personal data:

As the data subject, you have the right to obtain from INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. the limitation of processing your data if applicable, in particular, one of the following situations:

a) Challenge the accuracy of personal data, for a period that allows INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. to verify its accuracy;

b) The data processing is lawful and the data subject opposes the deletion of personal data and requests, in return, the limitation of their use;

c) INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. no longer needs personal data for processing purposes, but these data are required by the data subject for the declaration, exercise, or defense of a right in a legal process;

d) If you have opposed the processing, until it is ascertained that the legitimate reasons of the responsible for processing prevail over those of the data subject.

Oppose the processing of your personal data:

In cases where data processing is carried out for the sake of legitimate interests pursued by INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd., or data processing is carried out for direct marketing purposes or profiling, you may also, at any time, oppose the processing of your personal data.

If processing depends on your consent, you have the right to withdraw it.

If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out based on previously given consent, nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract, License, or legal obligation to which INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. is subject.

If you wish to exercise any of your rights, you should contact us in writing, via email at info@interstudiessportsacademy.com.

You may be asked to prove your identity to ensure that the sharing of personal data is only made with its subject.

Please be aware that in certain cases (for example, due to legal requirements) your request may not be immediately fulfilled.

In any case, you will be informed of the measures taken in this regard, within one month from the moment the request is made.

You also have the right to submit a complaint to the National Data Protection Commission https://www.cnpd.pt/.

IN CASE OF DOUBT

If you still have any doubts regarding the content presented, or wish to exercise any of your rights, please contact us:

Email: info@interstudiessportsacademy.com

Please note that, occasionally, INTERNATIONAL STUDIES & SPORTS ACADEMY, Ltd. will update this information. We ask you to periodically review this document on our website to stay updated.

2. Data Protection and Confidentiality

We are committed to keeping your data safe, and we employ appropriate security measures to ensure that your personal data is protected and prevent unauthorised access. We regularly analyse our security systems and policies to ensure that your data is safe and secure. However, the transmission of information via the Internet is not completely secure, and we cannot absolutely guarantee the security of information transmitted via our website.

We also respect the confidentiality of your information. As such, we do not sell, distribute or otherwise make your information commercially available to any organisation.

We will only communicate your data to third parties if such communication is necessary for the provision of services or due to a legal obligation.

INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda ("ISSA") undertakes to keep your information confidential in accordance with this Privacy Policy and applicable legislation.

IN CASE OF DOUBT

If you have any questions about the content presented, or wish to exercise any of your rights, please contact us:

E-mail: info@interstudiessportsacademy.com

Please note that INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. will occasionally update this information. We ask that you periodically review this document on our website to keep up to date.

3. Terms of Use

Welcome to the INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. website. By accessing our website, you agree to comply with these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

The content of the site is offered for your information and personal, non-commercial use. This is the grant of a licence, not a transfer of title. Under this licence, you may not:

-Modify or copy the materials;

Use the materials for any commercial purpose or for public display (commercial or non-commercial);

-Attempt to decompile or reverse engineer any software contained on the site;

-Remove any copyright or other proprietary notations from the materials;

-Transfer the materials to another person or 'mirror' the materials on any other server.

Disclaimer:

The materials on the INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. website are provided under the company's domain. INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations:

In no event shall INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda.'s website. website, even if INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. or an authorised representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials:

The materials appearing on INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda.'s web site could include technical, typographical, or photographic errors. INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. does not warrant that any of the materials on its web site are accurate, complete, or current. INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. may make changes to the materials contained on its web site at any time without notice.

Links

INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. Use of any linked site is at the user's own risk.

IN CASE OF DOUBT

If you have any doubts about the content presented, or wish to exercise any of your rights, please contact us:

E-mail: info@interstudiessportsacademy.com

Please note that INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. will occasionally update this information. We ask that you periodically review this document on our website to keep up to date.

4. Cookies Policy

Our Cookie Policy is based on the principle that these small text files that are placed on your computer by the websites you visit are widely used to make the websites work or work more efficiently, as well as to provide information to the website owners. We use cookies to understand how you use our website and to improve your experience. This includes personalising content and advertising, providing social networking features and analysing our traffic.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse cookies if you prefer. This may prevent you from taking full advantage of the site. In some special cases, we also use cookies provided by trusted third parties.

IN CASE OF DOUBT

If you have any questions about the content presented, or wish to exercise any of your rights, please contact us:

E-mail: info@interstudiessportsacademy.com

Please note that INTERNATIONAL STUDIES & SPORTS ACADEMY, Lda. will occasionally update this information. We ask that you periodically review this document on our website to keep up to date.